Refund policy

At Penguin Hiking Club, we want you to love your gear as much as you love (or tolerate) hiking. If something's not right, we'll fix it.

We offer refunds for:

• Items that were sent incorrectly
• Damaged or defective products

The Fine Print:

Refund requests must be made within 30 days of purchase
- Contact us at support@penguinhikingclub.com with your order number and a quick description of the issue

This policy may be updated at any time. For the latest version, reach out to us at support@penguinhikingclub.com.